1. GENERAL INFORMATION
These General Conditions of Sale (GCS) govern the retail sale of “Federicus II” brand food products made in Italy and aimed at customers who purchase the product from the site, by telephone / fax and / or by mail.
Ruggiero Mario invites the customer to read these GCS, which can be reached from the footer of the site and are made available to the customer on the site.

2. DEFINITIONS
In the interpretation of the General Conditions of Sale, the following terms must be understood in the sense set out below:

Seller: Ruggiero Mario, with registered office in Via A. De Gasperi 5 – 70038 Terlizzi (Ba).
Website: the website www.federicus2.biz.
Correspondence: via Alcide de Gasperi 5 Terlizzi (Ba) cap 70038
Goods / Products: “Federicus II” brand food product
Consumer: natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
Professional: natural or legal person who carries out a commercial, entrepreneurial, craft or professional activity.
Customer / s: Consumer who is of legal age and / or Professional who purchases the goods and to whom these GCS will apply indifferently.

3. OBJECT OF THE CONTRACT
The presentation of the product on the site represents an offer to the public and is aimed at individuals of legal age and legal persons, excluding those who trade in it as part of an entrepreneurial, commercial, craft or professional activity.
The characteristics of the product are indicated and described on the site.
The images inserted on the site to describe the product are for illustrative purposes, are purely indicative and do not constitute a contractual element.
The sending of the order will be considered as a contractual purchase proposal addressed by the Customer to Ruggiero Mario for the chosen product.
The Customer accepts that at the same time as the order is sent, he may receive at the e-mail address indicated a communication of taking charge of the order containing his summary, the agreed price and all the information required by law and, subsequently, via e-mail or via sms (if the customer has provided us with these contact details) the messages containing the shipment notice and scheduling of the delivery of the ordered products. Receiving the messages does not constitute acceptance of the purchase proposal.
In any case, the customer will receive written confirmation of all information upon delivery of the goods.
Only at the time of delivery of the shipment will the distance sales contract (hereinafter, “Contract”) be considered concluded pursuant to art. 50 et seq. of the legislative decree 6 September 2005, n. 206.

4. APPLICABLE LAW
The Contract is governed by these GCS as well as, as applicable, by the provisions of Legislative Decree 6 September 2005, n. 206 (hereinafter, “Consumer Code”) and subsequent amendments. and for sale on the website of Legislative Decree no. 70/2003 and subsequent amendments, where applicable, as well as by the provisions of the Civil Code, although not expressly provided for here.

5. CANCELLATION OF ORDERS
The Customer can cancel the order until it has been prepared for the shipping process. In this case, no costs will be charged. The right of withdrawal is reserved under the terms and conditions indicated in the appropriate paragraph 14.
The Customer can proceed with the cancellation by calling the telephone number: 392-8991653 or by writing to info@federicus2.biz.

6. PRICES AND SHIPPING COSTS
The prices shown are valid only for Italy and include VAT, containers.
Prices may vary, both up and down. The Ruggiero Mario company invites the customer to check the price indicated before placing the order.
If, due to misunderstandings or other problems attributable to the functioning of the computer systems, a price different from the actual one is indicated by mistake, the company Ruggiero Mario will promptly contact the Customer to check whether he still wishes to purchase the product at the correct price or to renounce the ‘order.
Delivery to the address indicated by the Customer, in Italy, is included in the displayed price. In the other cases, Europe, the contribution to the delivery costs is 10.00 euros.

7. METHOD OF PAYMENT
The methods of payment for the order that the customer can use, regardless of the channel through which the purchase is made, are:

a) cash on delivery on delivery of the goods: in cash, by bank check and, in most of the territory if there is cellular data coverage, with ATM and credit card. In any case, cash payment is allowed for amounts not exceeding the limit set by law, to be delivered to the courier upon delivery of the goods;
b) through electronic tools to be indicated at the time of the order: affiliated credit cards, PayPal. Credit cards issued by any bank can be used, as long as they belong to authorized circuits. With the use of these tools, the payment manager may request a payment authorization from the issuing bank to verify the validity of the payment method, so the Customer’s bank could block the amount equal to the order amount until the transaction will not be processed or until the authorization expires. In the event of anomalies or irregularities resulting from the authorization and / or payment, the company Ruggiero Mario reserves the right not to accept the order and / or to terminate any contract concluded without the Customer having the right to compensate for any damages or to assert other claims.

The Ruggiero Mario company reserves the right to add additional electronic payment methods, indicating them on the site.

For orders by email and telephone only, you can also use the following payment methods:
c) in advance by bank transfer, check.
Any transfer and payment costs are the sole responsibility of the customer.

8. INVOICES
The Ruggiero Mario company is exempted from the obligation to issue an invoice to Consumers according to Article 22 of the Presidential Decree n. 633/72, art. 2, lett. oo), of the Presidential Decree 21 December 1996 n. 696 and article 1, paragraph 1, lett. a) of the Ministerial Decree May 10, 2019. On the other hand, there is an obligation towards the Professional.
Customers who purchase through the site and require an invoice must request it when ordering. If they order by phone, they will have to make the same request and provide the same data.

9. OBLIGATIONS AND RESPONSIBILITIES OF THE CUSTOMER
The Customer undertakes to release during the order phase the information necessary for the delivery of the goods in a complete, truthful and correct manner and not to place orders in such a way as to cause, or to cause, interruptions, damage or malfunctions to the activities of Ruggiero Mario, or for fraudulent purposes, or in any case to commit illegal activities, or to cause disturbance or damage to the Ruggiero Mario company or to third parties. In such cases, the order may be canceled, the personal account of the person who placed the order blocked and, if necessary, the competent authorities may be informed.

10. METHOD OF DELIVERY
The Ruggiero Mario company delivers directly to the address indicated by the Customer at the time of the order; the goods ordered therefore travel completely at the risk of the company itself.

11. DELIVERY AREAS
The Ruggiero Mario company carries out deliveries throughout the country using its own distribution system for most of the regions.The Customer is solely responsible for the statements made during registration on the site, or order and for any errors reported in the information necessary for the correct delivery of the goods. Therefore, the Ruggiero Mario company is not responsible for non-delivery of the purchased goods caused by the Customer’s errors in indicating the shipping address.

12. UNAVAILABILITY OF PRODUCTS
If the ordered products are temporarily unavailable, the company will promptly inform the customer, without prejudice to the latter’s right to renounce the order.
In the event of a negative outcome of the product availability check, the Customer will immediately be notified by e-mail or – if he has not issued an e-mail – on the telephone which will be followed by the cancellation of the payment authorization or, if this has occurred, the ” full refund of any price already paid by the Customer by bank transfer to the IBAN code which will be communicated by the Customer or by check.

13. RIGHT OF WITHDRAWAL AND “SATISFIED OR MONEY BACK” SOLUTION
The Customer has the right to withdraw from the contract and proceed with the return of the goods, provided they are intact and in the same condition in which they were delivered, without having to provide any reasons, within 14 days provided for by the Consumer Code for the right of withdrawal. The Customer can report the problem via email giving notice, by writing to info@federicus2.biz. Based on the customer’s request, the company Ruggiero Mario guarantees the return as required by law.
Therefore, in such cases it will replace the paid product.Verification of the integrity of the shipment of goods is the responsibility of the Customer at the time of delivery of the same. The Customer must therefore check the integrity of the packages and the quantitative and qualitative correspondence of the products.
In case of any damage or shortages, the Customer must promptly report it to the courier. In such cases, Ruggiero Mario invites the customer to refuse delivery.
The acceptance of the goods without the Customer having opposed a dispute or reservation to the courier which must be noted in the transport document is equivalent to acknowledgment of the conformity of the delivery of the purchased goods in terms of quantity and quality. The right of withdrawal is reserved under the terms and conditions indicated in the appropriate paragraph 14.
Depending on the area of ​​destination of the goods, deliveries may take place over a period of time that varies, except for unforeseen circumstances, from 2 to 5 days from receipt of the order. The Ruggiero Mario company asks the Customer to consider that the estimated shipping and delivery times of the products are purely indicative and it is not possible to rely completely on them. In the case of bank transfer and advance payment, the shipment will take place as soon as the credit has been made to Ruggiero Mario’s current account. For this reason it may take a few more working days.
Couriers are not authorized to leave purchased goods unattended. Therefore, the Customer is requested to make notes on the delivery preferences when ordering.

14. LEGAL CONFORMITY GUARANTEE
The purchased product enjoys the legal guarantee.
The legal guarantee of conformity provided for by articles 128-135 septies of the Consumer Code applies to the sale of the Product to the Customer. The company is liable to the Customer for any lack of conformity of the product sold existing at the time of delivery of the product itself and which occurs within one year, without prejudice to the shorter term of the date of the minimum storage or expiry date indicated. on the product. The lack of conformity must be reported by the Customer within 2 months from the date on which he discovered the defect. Unless proven otherwise, it is assumed that the lack of conformity that occurs within 1 year of delivery of the product already existed on that date, unless this hypothesis is incompatible with the nature of the product (for example because perishable or because it is subject to expiry more short) or with the nature of the lack of conformity (for example, due to slight deterioration resulting from wear). In any case, damages and / or anomalies that have been caused by the Customer and do not derive from a lack of conformity are excluded from the legal guarantee. The direct action to assert the defects of the product sold is prescribed in 9 months from the delivery of the product itself.
The report of any defects and non-conformities must be sent by the Customer to the address of the company indicated in paragraph 14 or on the site, with an indication of the defect and / or non-conformity found, as well as the relative documentation proving the date of purchase. Once this report has been received, the company will contact the Customer for the use by him of the legal guarantee within a reasonable time, taking into account the type of product, the nature of the defect and the possibility of replacing it. If the lack of conformity can be remedied by replacement, the company will promptly notify the Customer of the methods and timing for the replacement.

15. COMPLAINTS
Without prejudice to reports of non-compliance, for any report, complaint or request for information, it is possible to contact directly the address: info@federicus2.biz possibly quoting the order number assigned at the conclusion of the order reported in the order confirmation sent via e -mail, if received.
The company informs the Customer that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the website http://ec.europa.eu/odr.
If the attempt at an amicable settlement fails, the dispute will be devolved to the Judicial Authority of the Customer’s place of residence or domicile which has exclusive and binding territorial jurisdiction.

16. PROTECTION OF MINORS
Minors under the age of 18 are not authorized, unless under the control of an adult family member, to transmit orders via the online order form.
The Ruggiero Mario company assumes no responsibility for any untrue age claims made during the purchase of the products.

17. INTELLECTUAL PROPERTY
The Ruggiero Mario company has every and broadest intellectual property right on the Site, on the “Federicus” brand and on the contents and materials published there (domain names, trademarks, texts, images, etc.).
It is not allowed to systematically extract and / or reuse, modify, transfer parts of the material and / or contents of the Site and / or catalogs, even with mining tools, robots or Artificial Intelligence, without the prior and express written consent of the Ruggiero Mario company.

18. APPLICABLE LAW AND JURISDICTION
These GCS are regulated and must be interpreted in accordance with Italian law.
The language in which the Contract is concluded is Italian. In the event of a conflict between any versions of the General Conditions prepared in a language other than Italian (intended for other territorial areas) and accepted by the Customer, the meaning and interpretation of these GCS prevail in any case.
For any dispute arising from the interpretation of these GCS or from their execution or concerning the termination of this distance sales contract pursuant to art. 63 of the Consumer Code, the mandatory territorial jurisdiction is of the judge of the place of residence or domicile of the Customer, if located in Italy.

19. MODIFICATIONS OR VARIATIONS TO THE CONDITIONS
The Ruggiero Mario company reserves the right to modify the Site, catalogs and these General Conditions of Sale at any time to offer new products or services, or to comply with legal provisions or regulations.
The Customer will be subject to the policies and terms of the GCS from time to time in force when ordering the products, unless any changes are required by applicable law or by the competent authorities (in the latter case, the changes must also apply to orders placed previously).
Should a provision of these GCS be wholly or partially invalid, null and / or ineffective, or for any unenforceable reason, the remaining provisions of the GCS will remain valid and effective in any case.
Although not expressly provided for in these GCS, the Italian laws in force apply.

20. PROTECTION OF PERSONAL DATA
For information on the processing of personal data, you can consult the page of the site “Our Privacy”.

21. CONTACTS
For any communications, please contact the Ruggiero Mario company at the following address:
Via De Gasperi 5
70038 Terlizzi
+39 3928991653
info@federicus.biz